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Account Settings

Manage your profile, security settings, and notification preferences to customize your MIXLE experience.

01
3 min read

Updating your profile information

Keep your profile information up to date:

  1. Access Settings: Click on your avatar in the top-right corner, then select "Settings".
  2. Edit Profile: Go to the "Profile" tab.
  3. Update Information: Edit your name, email, phone number, and other details.
  4. Upload Avatar: Click on your profile picture to upload a new one.
  5. Save Changes: Click "Save" to update your profile.

Note: Changing your email address will require re-verification.

02
3 min read

Changing your password

Regularly updating your password helps keep your account secure:

  1. Go to Settings: Navigate to Settings > Security.
  2. Click Change Password: Find the password section.
  3. Enter Current Password: Verify your identity.
  4. Create New Password: Enter a strong new password.
  5. Confirm: Re-enter the new password and save.

Password Requirements:

  • Minimum 8 characters
  • At least one uppercase letter
  • At least one number
  • At least one special character
03
4 min read

Managing notification preferences

Customize how and when you receive notifications:

  1. Access Notifications: Go to Settings > Notifications.
  2. Choose Categories: Select which types of notifications you want to receive.
  3. Set Delivery Method: Choose email, in-app, or both.
  4. Set Frequency: Instant, daily digest, or weekly summary.

Notification Types:

  • Payment Notifications: When royalties are credited to your account.
  • Withdrawal Updates: Status changes on withdrawal requests.
  • Security Alerts: Login attempts and security changes.
  • System Updates: Platform news and feature announcements.
04
3 min read

Updating payment information

Keep your payment methods current for seamless withdrawals:

  1. Go to Payment Methods: Navigate to Settings > Payment Methods.
  2. View Existing Methods: See all your saved payment methods.
  3. Edit or Remove: Click the edit icon to update or remove a method.
  4. Add New Method: Click "Add New" to add another payment option.
  5. Set Default: Choose your preferred default withdrawal method.
05
3 min read

Language and currency preferences

Customize your display preferences:

  • Language: MIXLE currently supports English. More languages coming soon.
  • Currency Display: While balances are in USD, you can display estimated values in your local currency.
  • Date Format: Choose between MM/DD/YYYY or DD/MM/YYYY formats.
  • Timezone: Set your local timezone for accurate timestamp display.

Access these settings under Settings > Preferences.

06
4 min read

Closing your account

If you need to close your MIXLE account:

  1. Withdraw Balance: First, withdraw any remaining balance in your account.
  2. Review Pending Items: Ensure no pending statements or transactions.
  3. Contact Support: Submit an account closure request via Contact Us.
  4. Confirm Request: You'll receive an email to confirm your closure request.
  5. Account Closed: Once confirmed, your account will be deactivated.

Warning: Account closure is permanent. All data will be deleted after a 30-day grace period, except data required for legal or tax purposes.